5–25 providers · $2M–$15M revenue

Your Medical Practice Back Office, Finally Running Itself

Multi-specialty practices lose 25% of referrals, have 18% no-show rates, and see their best staff quit from burnout. AI agents handle the coordination — referrals, reminders, insurance verification — so your team can focus on what actually requires a human.

Start 45-Day Referral Pilot

Typical ROI — Multi-Specialty Practice

Back-office staff cost before

$200,000/yr

5 staff · benefits included

OnlyBoring Professional

$94,000/yr

5 agents + $10K setup

Net annual savings

~$106,000

Plus reduced no-shows, better referral completion, lower turnover

Sound familiar?

"We send referrals out into a black hole. Half the time we don't know if the patient ever got seen, and patients call us angry that we didn't follow up."

Referral Coordination

15–25% of referrals never result in an appointment

"My front desk staff keeps quitting. They're on the phone all day getting yelled at while trying to check patients in."

Front Desk Burnout

5–15 min patient hold times on average

"Insurance verification takes so long. Half the time the patient arrives and their coverage changed two months ago."

Insurance Verification

5–10 minutes per verification, every visit

Workflows we automate for medical practices

Six high-impact workflows covering the full back-office coordination burden.

Referral Coordination & Tracking

AI processes referral on entry, identifies in-network specialists, submits via fax/portal/email, schedules the patient, tracks appointment completion, and automatically requests consultation notes back.

20–30 min per referral

3–5 min per referral

Appointment Reminders & Confirmations

AI sends multi-channel reminders (text, email, voice) per patient preference. Interactive confirmations, automatic reschedules, and same-day fill attempts for no-shows.

2–3 hours daily

15 minutes daily

Insurance Eligibility Verification

AI automatically verifies eligibility via payer portals and EDI, flags expired or changed coverage, alerts front desk to collect updated info, and updates patient records.

5–10 min per patient

30 seconds per patient

Prior Authorization Support

AI identifies services requiring auth, gathers clinical documentation, submits requests through payer portals, tracks status, and communicates approvals to scheduling.

45–90 min per auth

15–20 min per auth

Medical Records Release

Processes patient records requests, compiles HIPAA-compliant packages, obtains patient authorization, sends via secure method, and invoices for release fees.

30–60 min per request

5–8 min per request

New Patient Intake

Sends intake forms before appointment, collects insurance and demographic info, verifies referral requirements, prepares new patient charts, and orients patient to practice procedures.

Manual, error-prone

Automated before arrival

How practices scale with OnlyBoring

Month 1–2

Referral Pilot

Validate AI on your specialist network. Measure completion rate improvements.

2 agents

Month 3–6

Core Operations

Add reminders, insurance verification, prior auth support.

4–5 agents

Month 6–12

Full Back Office

Records release, new patient intake, advanced analytics.

6–8 agents

Year 2+

Growth Mode

Scale agents as patient volume grows. Unlimited capacity.

Unlimited

Common concerns, answered

"Patient care is too personal for AI."

Exactly — and that's why your staff shouldn't waste patient-care energy on insurance calls and referral paperwork. AI handles routine coordination so your people can be present and attentive with patients. One client saw patient satisfaction scores increase 35% because staff were actually focused on patients.

"We have complex insurance requirements."

Every practice has a unique payer mix — that's why our AI agents learn your specific requirements for each insurance company. If your staff can learn it, our AI can learn it — and they never forget a prior auth requirement. We work with practices that have 50+ insurance contracts.

"What about HIPAA?"

We're fully HIPAA compliant with BAAs, encryption, access controls, and audit trails. We're SOC 2 Type II certified and undergo annual security audits. Your patient data is actually safer with our AI than with traditional workflows where staff may handle PHI informally.

"Our EHR handles that."

EHRs manage clinical data — they don't DO the coordination work. Our AI works with your EHR, extracting data, processing workflows, and updating records automatically. We integrate with Epic, Cerner, athena, eClinicalWorks, and others.

Is this right for your practice?

You're a strong fit if you recognise any of these signals:

Posted jobs for 'medical receptionist' or 'referral coordinator'

No-show rate above 15%

Patients complaining about hold times or scheduling

High front desk turnover

Multi-specialty coordination challenges

Staff spending more time on paperwork than patients